How Do I Access Gmail Without Phone Verification? (2023)

Getting into your account without your phone.

by Leo A. Notenboom

How Do I Access Gmail Without Phone Verification? (1)

There are a number of ways to confirm your identity if you don't have your phone. The catch is that most have to be set up before you need them.

I got a new phone and phone number some time ago. I just tried signing into my Google Mail account and it wants to verify who I am by sending a code to the old number! How do I tell Google my new number?

That’s a summarization of a question I get frequently.

The problem is that telling Google your new number requires you to be signed in, but you can’t sign in because the verification is going to your old number. It’s a vicious circle.

I have to tell you that depending on a few factors, you may not be able to get in.

Let’s look at what straws we can grasp at.

How Do I Access Gmail Without Phone Verification? (2)

Possible alternate verification options

  • Use a hardware security key that you set up as part of two-factor authentication.
  • Use a one-time security code provided by another signed-in device.
  • Confirm on a signed-in phone or tablet.
  • Get a security code on a signed-in phone or tablet (even if it’s offline).
  • Get a code from the Google Authenticator app.
  • Get a verification code sent to a recovery email address.
  • Get a verification code sent to a mobile phone.
  • Enter one of your pre-saved 8-digit backup codes.
  • Try Google Account Recovery.

Preparation is key

Google is going to want something that’s been set up, signed in, or configured before this situation arises. Normally, that means adding your phone number and keeping that number up to date.

Of course, if you’ve lost your phone or have changed numbers without updating the information in your account, that’s not going to work.

(Video) How Do I Access Gmail Without Phone Verification? Nine things to try.

Fortunately, Google offers many additional ways to confirm your identity.

Important: Not all of these options will be available to you in all situations (and there may even be others). Exactly which Google chooses to make available is unclear, and may vary depending on the characteristics of your account, or whether you’re following the “forgot my password” or “lost my two-factor device” path.

Several of these options require configuration prior to needing them. If you have not configured them for your account, they probably won’t be listed.

Even if you don’t have two-factor explicitly enabled, Google’s security may require this additional level of confirmation at times. This is, essentially, two-factor authentication as well.

Let’s look at the options.


I am serious about preparation being key. Here’s why: A One-step Way to Lose Your Account Forever.

Account verification options

Use your Security Key

Using a hardware security key such as a YubiKey, all you need to do is insert the key into a USB port and press a button to confirm you are who you say you are.

This only works if you’ve previously configured the YubiKey with your account and you have it with you. I’ve assigned a YubiKey to my account, and yet not having it with me is the most common scenario I run into myself.

Get a one-time security code

You can use a hardware security key to sign in to your account on one device, and then use that device to get a code allowing you to sign in to another.

This scenario assumes you can’t use your security key on the device you’re trying to sign in to. Perhaps the USB ports are broken; perhaps you left that key at home. By using a different device (and perhaps a trusted family member at home), you can use your ability to sign in one place as a way to validate the other.

Confirm on your phone or tablet

If you are currently signed in to Google on a mobile device1 or a tablet, Google can send a message to that device, asking you to confirm your sign in on the current machine.

Naturally, this only works if you are currently signed in on another device and can respond to the confirmation prompt.

Use your phone or tablet to get a security code (even if it’s offline)

This one surprised me. I suspect this works only for Android devices, but if you’re signed into the same account on one of those devices, you’ll be given instructions to retrieve a log-in code from one of those devices.

(Video) How to Recover Gmail Account without Verification Code? - 2021 | 100% Working

Next, your device presents the codes you can use to confirm your identity.

That this works even if that mobile device is not connected to the internet might be a lifesaver, especially when traveling.

Get a verification code from the Google Authenticator app.

This also requires no connectivity on your mobile device, but does require you’ve set up two-factor authentication with the Google Authenticator app beforehand. Other compatible apps, such as Authy, also work.

On the device running the authenticator app (which can even be the PC on which you’re attempting to sign in, if it is running the desktop version of Authy), you simply type in the currently displayed code for your account.

Get a verification code at an email address

Google will email you a code to one of your recovery email addresses. Your ability to provide that code proves you are who you say you are — or at least are the person who set up the recovery email addresses — and should be allowed into the account.

Email addresses aren’t always included in the list of options (they’re not present above, for example).

Note: you can have more than one recovery email address associated with your account. The example here shows four. If you lose access to one, you can have the code sent to any of the others.

Get a verification code via mobile phone.

This is the very problem that got us here. Google will text a code to your mobile number of record.

Note: you can have more than one number associated with your account. If you lose access to one, you can have the code sent to the other instead.

Enter one of your 8-digit backup codes.

With two-factor authentication enabled, any time you’re signed in to your account you can have Google create and display a set of backup codes for you to use in an emergency.

Each can be used once –, in lieu of your second factor, or when you need to provide additional security assurance to Google that you are who you say you are.

If you use two-factor authentication, I strongly recommend getting and saving those backup codes somewhere safe.

If you’re not using two-factor authentication — if the additional security two-factor provides isn’t enough to convince you — it’s almost worth turning it on so you can have these codes available should you ever need them.

Get help

Google warns that this process can take several days. What they don’t say is that it may not work.

(Video) How To Recover Gmail Account Without Phone Number WithOut verification password Trick 2021

The process encourages you to try some of the options we’ve already discussed as faster ways to get into your account.

If those won’t work for you, Google will ask a series of questions, and … get back to you. Carefully answer those questions as clearly and as completely as you can.

If you’ve provided sufficient information, eventually you’ll be provided a means to access your account and reset your password.

If you’ve not provided information that Google sees as sufficient to prove you are the rightful account owner … you’re out of luck. This is not uncommon.

What’s frustrating to folks in this position is that exactly what Google considers “enough” is never stated. This is on purpose, so as to prevent malicious hackers from beating the system. That’s why I emphasize being careful, being clear, and being complete when you answer the questions presented.

If everything fails

If none of the confirmation options provided by Google work for you…

if you’ve not set up the alternate and recovery information for your account…

if the account recovery process covered in the last step fails…

… then I know of no way to get back into your account. For all intents and purposes, it is no longer your account.

This is why I harp on setting up account recovery information, and enabling two-factor authentication before you need it, so you’ll never find yourself in this situation.

Related Questions

How do I bypass Gmail verification?

In short: you don’t bypass Gmail verification. Google uses additional verification steps to prevent unauthorized people like hackers from getting into your account. Your ability to provide verification is what proves you are the person who should be allowed access to the account.

How can I recover my Gmail account if I can’t verify my Google account?

If you can’t verify your Google account, you won’t be able to recover it. The only way to gain access to the account will be to prove to Google you are authorized to do so. Passing the verification process is that proof. Even if you can’t get in, it protects your account from being taken over by hackers and being used in harmful ways. The most important thing you can do is make sure to set up recovery information and keep it up to date, so that you’ll be able to verify your account in the future should you need to.

How do I log into my Gmail account if I lost my phone?

You can log in to your Gmail account if you lose your phone by either having your mobile carrier move (or “port”) your mobile number to a replacement device so you’ll receive verification codes there, or use an alternate means of recovery that you set up beforehand, such as an alternate email address you have access to. If neither of those are options, follow the “Forgot password?” link and carefully follow all instructions to attempt to recover access to the account.

(Video) How to Recover Gmail Account without Verification Code Password & Phone Number 2023

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Footnotes & References

1: I’m assuming this works across Apple devices as well as Android.


How Do I Access Gmail Without Phone Verification? ›

At the top, tap Security. Under "Ways we can verify it's you," tap Recovery phone. Follow the steps on the screen to re-add your number. To keep using your number in other Google services, go to those services and re-add it.

How do I verify my Google account if I changed my phone number? ›

At the top, tap Security. Under "Ways we can verify it's you," tap Recovery phone. Follow the steps on the screen to re-add your number. To keep using your number in other Google services, go to those services and re-add it.

How do I recover my Gmail account if I don't remember anything? ›

  1. Follow the steps to recover your Google Account or Gmail. You'll be asked some questions to confirm it's your account. Answer the questions as best as you can. ...
  2. Reset your password when prompted. Choose a strong password that you haven't already used with this account. Learn how to create a strong password.

How do I turn off 2-step verification for Gmail without phone? ›

How to Turn Off Gmail 2-Step Verification (Desktop)
  1. If you're using a computer, you'll first need to open the page for your Google Account.
  2. Head to the Security section, then select 2-Step Verification. Here, you may be prompted to sign into your account.
  3. Select Turn off, and you'll be prompted to verify your choice.

How do I recover my 8 digit backup code for Gmail? ›

Create & find a set of backup codes
  1. Go to your Google Account.
  2. On the left, click Security.
  3. Under "Signing in to Google," click 2-Step Verification. You may need to sign in.
  4. Under "Backup codes," click Continue .
  5. From here you can: Get backup codes: To add backup codes, click Get backup codes.

How can I get my verification code without another device? ›

Get a text or phone call

If you don't have a trusted device handy, you can have a verification code sent to your trusted phone number as a text message or phone call.

How to change mobile number in Gmail without verification code? ›

Add, update or remove phone number
  1. In your Google Account, open the Personal info tab.
  2. Select Contact info Phone number. your phone number.
  3. From here you can: Add your phone number: Next to phone, select Add a recovery phone to help keep your account secure. ...
  4. In the box that appears, follow the instructions.

How do I log into Google if I lost my phone? ›

On a browser, go to Sign in to your Google Account. If you have more than one device: At the top of the sidebar, select the lost device. If your lost device has more than one user profile: Sign in with a Google Account that's on the main or personal profile.

Who can I contact about my Gmail account? ›

You can call Google customer support at 650-253-0000.

How do I contact Google support? ›

Sign in using your administrator account (does not end in In the Help window, click Contact support. If a Help article that relates to your issue is listed, click it to review. If you still need help, click This didn't help, continue to Support.

How to login another Gmail account without verification code? ›

In the "Security" section, select 2-Step Verification. You might need to sign in. Select Turn off. A pop-up window will appear to confirm that you want to turn off 2-Step Verification.

How do I reset my Gmail account with 2-step verification? ›

Recover an account
  1. Sign in to your Google Admin console. ...
  2. In the Admin console, go to Menu Directory. ...
  3. Click the user you want in the list. ...
  4. Click Security.
  5. Click 2-step verification. ...
  6. Click Get Backup Verification Codes.
  7. Copy one of the verification codes.
  8. Send the backup code to the user in an IM or text message.

How do I turn off 2 step verification without signing in? ›

First off, go to Settings and Privacy > Settings > Security and Login > Two-factor authentication on your browser-based Facebook account. You'll find a list of your authorized devices where you won't need to use a login code.

How can I recover my Gmail password without security code? ›

After you select Forgot password and enter your username, we offer you recovery options in order to access your account. If you can't access these recovery options, you can click the link at the bottom of the page to verify your identity. You'll then be given a series of questions to verify that you own the account.

What happens to 2 step verification if I lost my phone? ›

If your lost phone has Google Authenticator on it, you need to secure your accounts connected to the app by logging in with an alternate method, and resetting the 2FA settings. You should also erase your phone remotely if possible. You can then add Google Authenticator to a new phone and re-link it to your accounts.

What to do if you don t get a verification code? ›

Try these solutions in order until you can receive verification messages.
  1. Reboot your Android. ...
  2. Check your phone number. ...
  3. Turn Airplane mode on and off. ...
  4. Make sure you can receive calls and messages. ...
  5. Delete text messages in your inbox. ...
  6. Unblock unknown senders. ...
  7. Check with your cell phone carrier.
Feb 14, 2023

How do I change my Gmail verification device? ›

  1. On your new phone, install the Google Authenticator app.
  2. In the Google Authenticator app, tap Get Started and sign in.
  3. Tap Menu Transfer accounts. Import accounts.
  4. On your old phone, create a QR code: In the Authenticator app, tap Menu Transfer accounts. Export accounts. ...
  5. On your new phone, tap Scan QR code.

How do I change my SMS verification number on Gmail? ›

After you have logged into your account, go to the Password & Security section of your Account management page. Turn off the SMS Authentication and click proceed. After you turn it back On you will be able to enter your new phone number. Enter your new phone number in the popup window and click Send Code.

Can you retrieve an old email account? ›

Whatever the reason, there is good and bad news when it comes to accessing old email accounts. The best thing that you can do is to use the provider to find the old email account or old messages. All of the major providers, including Outlook, Gmail, Yahoo, and AOL, have recovery tools available.

What to do if you lose your phone? ›

Here are seven steps to take if you lost your phone:
  1. Call your phone.
  2. Use a “Find My Device” service.
  3. Remotely lock your phone and erase sensitive data.
  4. Change app passwords and log-in credentials.
  5. Contact law enforcement.
  6. File an insurance claim.
  7. Keep an eye on financial statements.
Oct 6, 2022

How do I get my email back on my new phone? ›

For getting an email back on your phone, open your device's Settings app and go to google > manage your google account option from your settings. Then click on the security option. After that, you will see the recovery phone option. Now click on it and sign in account.

Does Google have 24 7 customer service? ›

Support for Chrome browser: 24/7 (including holidays). Billing inquiries only. Upgrade to get Technical Support. Technical Support in English available per the English row above.

What is the phone number for Google customer service representative? ›

For assistance with other Google products, please call (650) 253-0000.

Does Google have a phone number service? ›

Google Voice gives you a phone number for calls, texts, and voicemails. You can use this number to make domestic and international calls from your web browser and mobile devices. If you're in the US, you can choose your own number.

What is Google server customer care number? ›

You can call our customer care number toll free at: 1-800-419-0157. Our phone support is available in 4 languages (Hindi, English, Tamil and Telugu).

How do I remove account verification? ›

Delete your verification data
  1. Sign in to your Google Account.
  2. On the left, click Personal info.
  3. Click Identity document or Video verification.
  4. Click Delete .

Why does Gmail need to verify it's me? ›

To help protect you from abuse, we sometimes ask you to prove you're not a robot before you can create or sign in to your account. This extra confirmation by phone helps keep spammers to abuse our systems. Tip: To verify your account, you need a mobile device.

How do I verify my Google account? ›

Sign in to your email to verify your account
  1. While you're creating your account, you'll get an email from Google. Open the email and find the verification code.
  2. To finish creating your account, enter the verification code when prompted.

How do I get ahold of Google customer service? ›

You can call Google customer support at 650-253-0000. The number leads to an operator service called "the Googleplex" that is based at Google's headquarters in Mountain View, California.

How do I verify my existing Google account? ›

Sign in to your email to verify your account
  1. While you're creating your account, you'll get an email from Google. Open the email and find the verification code.
  2. To finish creating your account, enter the verification code when prompted.

How do you recover Google couldn t verify that this account belongs to you? ›

Enter an email connected to your account
  1. A recovery email address helps you get back in and is where we send you security notifications.
  2. An alternate email address is one you can use to sign in.
  3. A contact email address is where you get information about most Google services you use.


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